Frequently Asked Questions

✨ Is your jewelry handmade?

Yes! Every piece is handcrafted with care and intention. We make each item to order, using natural gemstones and high-quality, nickel-free materials.

📦 How long will my order take to ship?

Because your jewelry is made just for you, please allow up to 7 business days for your order to begin tracking.

🕊️ During presale (orders placed through May 25th), shipping begins on May 30th.

🇺🇸 Do you ship internationally?

Not yet — we currently ship within the USA only, via USPS.
Shipping is $10 on orders under $100 and free on orders over $100.

🎁 What kind of packaging do you use?

All jewelry comes in a Wild Orchid gift box — elegant, eco-conscious, and ready to give (or keep!).

💎 Will my gemstones look exactly like the photos?

Not exactly — and that’s the beauty of it.
We use natural gemstones, so each bead may vary slightly in color, texture, or pattern. Your piece is truly one of a kind.

Expect soft milky whites (moonstone), gentle greens (aventurine), and muted mauve-pinks (rose quartz).

🔄 Can I return or exchange my order?

We do not accept returns for sizing issues or natural variations in gemstones.
If your order arrives damaged or incorrect, please email us within 7 days — we’ll make it right.

📧 hello@iamwildorchid.com

📏 How do I choose the right size?

Our bracelets are designed to fit most wrists
Standard length: 7 inches

Want a custom length? Reach out before ordering and we’ll do our best to accommodate.

Our necklaces are designed in two sizes: 22 inches and 26 inches

🤍 Can I wear this every day?

Yes — but treat it gently.
Avoid getting your jewelry wet or exposing it to perfumes, lotions, or harsh chemicals to help it last beautifully.

💬 Still have questions?

We’d love to help.
Email us at hello@iamwildorchid.com, or send us a message on Instagram @iamwildorchid and we’ll get back to you as soon as we can.