Returns

🔄 Returns & Exchanges

At Wild Orchid, each piece is handcrafted with love and intention. Because of the handmade and made-to-order nature of our jewelry, we kindly ask you to review the following return policy:

💞 Our Promise

If your jewelry arrives damaged or you received the wrong item, we’ll make it right.
Please contact us within 7 days of delivery with a photo and description, and we’ll arrange a replacement or refund.

📧 Email: hello@iamwildorchid.com
Include your order number and photos for a faster resolution.

📦 Returns & Exchanges

• We currently do not accept returns for change of mind, sizing errors, or gemstone variations.
• Because every piece is handmade to order, all sales are considered final unless the item is defective or incorrect.

💎 Natural Gemstone Disclaimer

Gemstones are gifts from nature — no two are exactly alike.
Slight variations in color, texture, and pattern (especially in moonstone, mauve rose quartz, and aventurine) are normal and part of their beauty. We do not offer returns for these natural differences.

🔁 Exceptions & Special Cases

If you're truly unhappy with your order, please reach out.
We’re a small, heart-led brand and want you to feel seen and supported. We’ll always do our best to make things right.

📬 Shipping Costs on Returns

• If a return is approved (for defective or incorrect items), we’ll cover the return shipping.
• We do not reimburse original shipping for non-defective items.

🕊️ Thank You

Thank you for supporting slow, intentional craftsmanship. Your understanding helps us stay sustainable, creative, and wild at heart.